Responsible Gambling at WinBay Casino

At WinBay Casino, we believe that online gambling should be an enjoyable and safe form of entertainment. Your well-being is our top priority, and we are committed to ensuring that you can enjoy our games responsibly.

We provide tools, guidance, and resources to help you stay in control, while offering support to anyone who may need it.

Understanding Responsible Gambling

Responsible gambling means maintaining control over your gaming activity, understanding the risks, and ensuring that gambling remains a source of fun rather than stress. Key principles include:

• Playing for entertainment, not income
• Setting and respecting limits on time and money
• Recognizing signs of problematic gambling early
• Seeking help if gambling ever becomes a problem

Remember: gambling is about enjoyment, not a way to earn money or solve financial issues.

Tools to Help You Stay in Control

WinBay Casino provides a variety of features designed to help players manage their gambling:

• Deposit Limits – Set daily, weekly, or monthly limits on the amount you deposit.
• Loss Limits – Control the amount you are willing to risk in a specific period.
• Betting Limits – Restrict the maximum amount per bet.
• Session Reminders – Receive alerts about how long you have been playing.
• Reality Checks – Regular prompts summarizing your gameplay and time spent.
• Time-Outs – Short pauses to take a break from gaming for a few days.
• Self-Exclusion – Temporarily or permanently block your account if you need a longer break.

All these tools are easy to activate directly from your account settings.

Recognizing Problem Gambling

It can be difficult to identify when gambling is becoming harmful. Some signs include:

• Chasing losses or attempting to win back money
• Spending more time or money than intended
• Hiding gambling activity from friends or family
• Neglecting responsibilities such as work or personal life
• Using gambling to cope with stress, anxiety, or boredom
• Experiencing financial strain due to gambling

If you notice any of these patterns, it’s wise to take action and review your habits.

Why Gambling Can Become Addictive

Gambling can trigger strong psychological responses. Wins and near-misses release dopamine, creating excitement and anticipation. The unpredictable nature of games can make them highly engaging.

Some players also gamble as a form of escape from stress or emotional difficulties. Recognizing these patterns early is crucial for maintaining control and preventing harm.

What You Can Do

If you feel your gambling is getting out of control, consider the following steps:

1. Use limits – Set deposit, loss, or bet limits to regain control.
2. Take a break – Utilize time-outs or self-exclusion options.
3. Seek support – Talk to a professional or a trusted friend.
4. Self-assess – Use online tools to evaluate your gambling behavior.
5. Consider counselling – Licensed organizations can provide tailored guidance.

Asking for help is a positive and proactive step — not a failure.

Support & Resources in Canada

Professional support is available across Canada. Some trusted organizations include:

• Problem Gambling Helpline (Ontario) – 1-888-230-3505
• Centre for Addiction and Mental Health (CAMH)
• Gambling Helpline (Canada-wide) – 1-888-777-9696
• Gambling Therapy – Online global support

These organizations offer confidential guidance and treatment options to help regain control.

WinBay Casino’s Commitment

• Fully licensed and compliant with Canadian regulations.
• Proactive monitoring to identify risky gambling behavior.
• Staff trained to provide guidance and support for responsible play.
• Ongoing improvement of responsible gambling tools and resources.