Win Bay Casino Privacy Policy
Scope
This Privacy Notice (hereafter referred to as the “notice”) explains how Winbay and its direct and indirect subsidiaries (collectively, “Winbay”, “us”, “we”, “our”) handles your personal data.
This Privacy Notice applies to the personal data collected from registered users (“Player(s)”) who have an account on our website and visitors to our website.
Who We Are
The operator of this website is the Data Controller of your personal data. We are the data controller of your personal data because in the context of our business relationship with you, we decide how and why it is processed in the ways explained in this notice. Together with our joint controller, we maintain the ownership and security of the personal data you provide to us.
If you have any questions about this notice including any requests about exercising your privacy and data protection rights, you can contact our Data Protection Officer by sending an email to [email protected].
What Personal Data Do We Collect?
Data you provide to us directly
We may collect the following personal data from you depending on how you interact with our services;
Registration Data: To create an account on our website, you need to provide us with your personal data, including your email address, date of birth, country, phone number, gender, full name, social security number, zip code, username. Upon registering, we will automatically receive your IP address and location data.
Due Diligence Data: We collect your identity card number/driving license/passport number, proof of address, social security number, source of wealth/funds, bank ID, and financial statement/details to comply with our due diligence and Know Your Customer (KYC) obligations, for age and identity verification purposes for Anti-Money Laundering purposes and/or to comply with our license or other legal requirements.
Financial Information: We may collect your financial information, including Bank ID, CPR number, CPF number, IBAN, and payment system details, to facilitate withdrawals and deposits to your account. Additionally, this information may be used for Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance purposes.
Personal Data We Collect Automatically
Device Information: We receive information about the device and software you use to access our services, including Internet protocol (IP) address, operating system version, and device identifiers.
Logs and Usage Information: To help us understand how you use our services, and to help us improve them, we automatically receive information about your interactions with our services. Our servers automatically log usage data when you interact with our website. This information includes records of your activities like viewing content, clicking ads, performing searches, and sharing our services on social media on our website, date and time of your sessions, the pages you view, links to/from any page, and time spent in a session. We gather some of the data through cookies and similar technologies.
Location Information: We may collect or infer your general location information when you use our Services.
Personal Data That We Receive From Others
We may collect your personal data from other sources to provide and personalize our services to you and/or to comply with legal obligations. We may gather data from:
- Publicly available sources such as public and government databases, internet, social media platforms, online and printed media, and so on.
- Commercially available databases and third-party entities, including financial and credit institutions, fraud prevention agencies, and public authorities. These sources help us in verifying your information and investigating suspicious activities, especially for fraud prevention and anti-money laundering purposes.
- Inferences. We may infer additional personal data based on the personal data described above. For example, we may infer your interests and game preferences based on the web pages you view and the games you play.
Personal data you have made public, such as information available on social media platforms, linked accounts (e.g., Facebook or Google), and other publicly accessible digital platforms.
Why Do We Collect Your Data?
We use the Personal data we collect to:
- Provide you with our services
- Respond to your questions or requests
- Test, research, troubleshoot and analyze data to develop and improve our products and services
- Prevent, detect, and manage risk against harmful behavior, fraud and illegal activities
- Send you marketing content, newsletters and personalize our marketing to you
- Resolve disputes that may arise, including investigations by law enforcement or regulatory bodies
- Fulfill regulatory and legal obligations
Maintain the security and functionality of the service, including ensuring technical availability of the website, protecting our systems and intellectual property from security threats and unauthorized access
How Long We Keep Your Data
We will retain your personal data only for the duration that you maintain an account with us and to fulfill the purposes outlined in this privacy notice.
Additionally, we may keep your data for a longer period as required by applicable legal obligations, such as anti-money laundering (AML) regulations or other regulatory requirements.
Once your account is closed and there is no longer a legal or business need to retain your data, your personal data will be either deleted or anonymized so that it can no longer be associated with you.
Cookies and other Tracking Technologies
We use cookies, tags, pixels, web beacons and other similar technologies to enhance your experience on our website and mobile applications. Upon your first visit to our website or applications, we will ask for your consent to use non-essential cookies. Strictly necessary cookies which are necessary for the operation of the website, do not require your consent. For more information on the specific cookies we use, their purposes, and how to manage your preferences, please refer to our WinBay Cookie Policy.
How To Contact Us
If you have any questions about this privacy notice or our data collection practices, kindly contact us by sending an email to [email protected].